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E56 Warranty- fastener fell out of the frame or broken
Quote from Andrew Judge on May 13, 2024, 9:44 amA bolt / fastener came off my bicycle from the rear swingarm to frame. Attached is a picture of the specialized fastener. Where can I get one of these? The hole itself appears to be 12mm in diameter and about 30mm in length. However, these fasteners are unique to this bicycle. Where can we get one of the either under warranty or purchase? I've tried emailing the only email I see available - [email protected], but have no response?
A bolt / fastener came off my bicycle from the rear swingarm to frame. Attached is a picture of the specialized fastener. Where can I get one of these? The hole itself appears to be 12mm in diameter and about 30mm in length. However, these fasteners are unique to this bicycle. Where can we get one of the either under warranty or purchase? I've tried emailing the only email I see available - [email protected], but have no response?
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